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PRAISE FOR ACHIEVING BUSINESS VALUE FROM TECHNOLOGY

"Clearly, IT investments have never before played such a critical part in business growth. The book addresses the weakness existing in most management systems involving the lack of a systematic process to realize the economic benefits of the IT investment and provides a clear A-Z methodology for business to bridge this gap. This book is clearly written for all levels and backgrounds in business management and is a must-do for those whose business involves IT, is considering IT, or would like to significantly tailor IT investments for their economic advantage."
—Professor Richard P. Wool, University of Delaware, President and CEO, Cara Plastics Inc.

"Tony Murphy addresses the difficult question of the value of IT investments head on. He translates an elegant theory into effective practice. The case studies in the book effectively reinforce his key messages."
—Dr. Dermot Moynihan, Senior Vice President, World Wide Chemical Development, GlaxoSmithKline

"This book is the answer to most CIOs' need for a well-structured, pragmatic, and easily implemented set of tools and practices designed to answer the universal problem of managing and measuring IT's contribution to the business. Tony Murphy's unique blend of practical experience, industry best practice, and excellent communication skills provides the reader with a valuable-and highly readable-guide on how best to achieve that elusive objective of reliably realizing the business benefits of IT investments."
—Michael Rice, oup Director of IT, Kerry Group plc

"At Oxfam we are one year into a three-year IT strategy based on the principles Tony Murphy lays out in this book, and there is a real, positive difference in how IT is perceived, and in its real strategic position within the organization. If you have ever wondered just how you can gain strategic alignment for your IT function, and then how to make the practical link to IT investment for the organization, Tony has provided a framework that joins them both."
—Simon Jennings, Head of Information Systems, Oxfam GB

• Sales Rank: #712026 in Books
• Published on: 2002-10-08
• Original language: English
• Number of items: 1
• Dimensions: 9.45" h x .94" w x 6.24" l, 1.11 pounds
• Binding: Hardcover
• 254 pages

From the Inside Flap
Achieving Business Value from Technology offers the expert guidance, real-world advice, and practical methodology managers need to ensure that their dollars aren't wasted on IT disasters. It shows them how to assess projects in real time and decide whether to alter, abandon, or continue them with a clear understanding of likely impact on the business.

With the increasing importance of technology in a business world redefined by globalization, high-octane competition, and the shift from mass production to mass customization, it's more important than ever that your IT dollars are well spent in pursuit of efficiency, adaptability, and market mobility. Knowing which initiatives offer real business value can be the competitive advantage your business needs to thrive. Simply put, no matter what your business is, IT is your business.

Achieving Business Value from Technology offers proven techniques, methodologies, governance mechanisms, and best practice guidelines to guarantee your money is transforming your current IT setup from potential value to real value. The approach offered in this book-and developed by the experts in Gartner's Consulting and Measurement practices-has been proven to help managers make the right IT decisions every time.

Author Tony Murphy outlines a systematic process managers can use to identify, track, and realize benefits and value from their IT investments. This methodology helps management bridge the traditional gap between the business and IT sides of the organization and incorporates IT value metrics into conventional management reporting systems.

Managers will learn to monitor opportunities, risks, and impediments at all stages of the investment cycle and rest assured that the money they invest in IT will bring long-lasting and measurable benefits to the organization.

The author also provides guidelines for undertaking post-implementation benefit audits and IT sourcing, as well as tips and techniques for optimizing asset management and minimizing ongoing total cost of ownership.

From the Back Cover
PRAISE FOR ACHIEVING BUSINESS VALUE FROM TECHNOLOGY

"Clearly, IT investments have never before played such a critical part in business growth. The book addresses the weakness existing in most management systems involving the lack of a systematic process to realize the economic benefits of the IT investment and provides a clear A-Z methodology for business to bridge this gap. This book is clearly written for all levels and backgrounds in business management and is a must-do for those whose business involves IT, is considering IT, or would like to significantly tailor IT investments for their economic advantage."
-Professor Richard P. Wool, University of Delaware
President and CEO, Cara Plastics Inc.

"Tony Murphy addresses the difficult question of the value of IT investments head on. He translates an elegant theory into effective practice. The case studies in the book effectively reinforce his key messages."
-Dr. Dermot Moynihan
Senior Vice President, World Wide Chemical Development, GlaxoSmithKline

"This book is the answer to most CIOs' need for a well-structured, pragmatic, and easily implemented set of tools and practices designed to answer the universal problem of managing and measuring IT's contribution to the business. Tony Murphy's unique blend of practical experience, industry best practice, and excellent communication skills provides the reader with a valuable-and highly readable-guide on how best to achieve that elusive objective of reliably realizing the business benefits of IT investments."
-Michael Rice
Group Director of IT, Kerry Group plc

"At Oxfam we are one year into a three-year IT strategy based on the principles Tony Murphy lays out in this book, and there is a real, positive difference in how IT is perceived, and in its real strategic position within the organization. If you have ever wondered just how you can gain strategic alignment for your IT function, and then how to make the practical link to IT investment for the organization, Tony has provided a framework that joins them both."
-Simon Jennings
Head of Information Systems, Oxfam GB

About the Author
TONY MURPHY,PhD, is a Vice President in Consulting and a thought-leader in the field of IT investment appraisal and benefits realization at Gartner, Inc., the world's largest technology research organization. With nearly thirty years' experience as CIO, software developer, project manager, consultant, and university lecturer, Tony is a sought-after advisor to many of the world's leading corporations and public sector bodies. In addition, he has played an active role in the development of the Irish software industry and is a former vice president of the Irish Computer Society.

Most helpful customer reviews

18 of 19 people found the following review helpful.
Well written, well organized, very practical
By A Customer
I was leary when I saw the words "practical guide" in the title as I find that the phrase is often far from the truth. I guess I was in a gambling mood because I took a shot and found that this is a rare case where the advice here is actually implementable. The book includes detailed case studies, very specific advice on appropriate measures or "pillars" as the author calls them of IT project value, and lists of sample questions and metrics for each pillar.
All in all this is a very useful book for justifying IT projects particularly in today's environment when your pal the CFO is squeezing every penny trying to get blood out.

3 of 3 people found the following review helpful.
Achieving Business Value from Technology
By Michael Grismore
Achieving Business Value from Technology was an insightful and interesting book to read. It gave a lot of information pertaining to implementation information technology systems. This book is really good for someone who is in the information technology field, or who is looking to gain knowledge and expertise in this area. In particular, I believe this book is good for someone who has a working knowledge of information technology system, but is looking to gain an edge as to the strategies that should be used when implementing this type of system.

I felt that this book is going to be hard to read by someone who has little or no knowledge or experience in the information technology industry. On occasion, this book used large and sophositicated IT jargon that a college student such as myself had a hard time following. However, for someone who already has experience in the IT profession, this would be no problem at all. In particular, I feel this book is great for anyone who works for an enterprise that is considering implementing a new IT system, such as ERP. This book walks the reader through step by step as to how to be most effective in implementing a new system. In particular, the book is also very helpful because it discusses the ways in which an IT investment project should also be measured to determine the successfulness of the project. This book is helpful for those in large and small enterprises alike. It gives suggestions and examples of organziations of all sizes.

Overall, I felt that this book was a great read for anyone interested in implementing a new IT system because it helped set parameters for implementation as well as gave advice to help maximize the value from any IT investment projects.

12 of 17 people found the following review helpful.
Clear modern thinking about Business Value
By Edward Rashbrooke
Clearly written, this book debunks some myths and sets a modern path towards pursuit of business value. We need plain talking books that bridge the business/IT divide and tell it the way it is.
Great reading and immediately useful.

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• Sales Rank: #2056304 in Books
• Published on: 1994
• Ingredients: Example Ingredients
• Number of items: 1
• Binding: Paperback
• 375 pages

Most helpful customer reviews

5 of 7 people found the following review helpful.
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By cortezhill
Few novels have made a more shattering impact on their society than the Noli Me Tangere and El Filibusterismo: Subversion: A Sequel to Noli Me Tangere of Jose Rizal. And surely no writer paid a higher penalty for self-expression; Rizal was executed by a firing squad mainly because of these two books.

Filipinos, inspired by Rizal, made the first nationalist revolution in Asia in 1896, established its first democratic republic, which survived until 1901, and in 1946, exactly half a century after Rizal's execution, became the first Asians to win independence from Western colonialism. It is not mere patriotic pride that leads Filipinos to acclaim the author of the Noli and the Fili as the first Asian Nationalist and as one who in his way moved the world.
--- from book's back cover

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• Features brief summaries and examples of the 70 most important tools in Lean Six Sigma, such as "Pull," "Heijunka," and "Control Charts"
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• Sales Rank: #3068 in Books
• Published on: 2004-08-01
• Released on: 2004-09-22
• Original language: English
• Number of items: 1
• Dimensions: 8.00" h x .70" w x 5.10" l, .0 pounds
• Binding: Paperback
• 225 pages

Features

• 282 pages
• softcover
• 2008 copyright

From the Back Cover

Vital tools for implementing Lean Six Sigma--what they are, how they work, and which to use

"The Lean Six Sigma Pocket Toolbook "is today's most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six Sigma. The only guide that groups tools by purpose and use, this hands-on reference provides: Analyses of nearly 100 tools and methodologies--from DMAIC and Pull Systems to Control Charts and Pareto Charts Detailed explanations of each tool to help you know how, when, and why to use it for maximum efficacy Sections for each tool explaining how to create it, how to interpret what you find, and expert tips

Lean Six Sigma is today's leading technique to maximize production efficiency and maintain control over each step in the managerial process. With "The Lean Six Sigma Pocket Toolbook," you'll discover how to propel your organization to new levels of competitive success--one tool at a time.

About the Author

Michael L. George is the president of George Group and author of Lean Six Sigma and Lean Six Sigma for Service. John Maxey is a director at George Group. David Rowlands is the vice president of Lean Six Sigma for the North American Solutions Group, the sales, service, and marketing arm of Xerox. Malcolm Upton is a Lean Six Sigma Master Black Belt with George Group.

Most helpful customer reviews

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Excellent Resource!
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• Sales Rank: #1591777 in Books
• Brand: Brand: CRC Press
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• Original language: English
• Number of items: 1
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British Journal of Hospital Medicine, October 2009

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I like this book - it is easy to read, contains most key points for the exams and is not too heavy to carry around! There are other books which also cover similar material and perhaps have more photos/pictures, but I find that in particular, this book is good for getting information across quickly and in an organised manner. The topics are arranged in the format of exam revision headings, and within each topic, clear headings, subheadings and bullet points make memorising for exams so much less taxing! I would definitely recommend this useful tool as a textbook to read when preparing for stressful exams e.g. MRCPCH 1.

Amazon customer review of first edition

About the Author
Rachel U Sidwell MBChB DA MRCP MRCPH
Dermatology Registrar, Chelsea and Westminster Hospital, London, UK

Mike Thomson MBChB, DCH FRCP (UK) FRCPCH MD
Consultant Paediatric Gastroenterologist, Sheffield Children's Hospital Foundation NHS Trust, Sheffield, UK

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0 of 0 people found the following review helpful.
Five Stars
By Mohammed Aljunaid
Ref. for all pediatrics

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• Sales Rank: #11621672 in Books
• Published on: 2005
• Binding: Unknown Binding

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Former porn star and now a YouTuber, Channon Rose takes you through her early childhood, which was filled with severe traumatic events. The story of Channon's childhood is both disturbing and captivating. Channon shares her deepest darkest secrets about her life in this book that she hasn't even shared wit her own family or closest friends. Channon spent much of her childhood in and out of psychiatric hospitals, dealing with drug addiction; she was a child prostitute; she dealt with emotional and physical abuse at home; and she struggled with eating disorders. These are just a few of the personal stories she shares in this book. This candid story will take you along for the ride while you follow the life of a girl out of control. This incredible journey will whip you past an attempted murder and being expelled from almost every school and will take you into the heart of what it is like to be young and alone with a psychopath stepparent and a death wish. Every moment of this true story will lend you insight into the mind of a lost little girl and how she eventually managed to survive through it all, despite the odds. Are you up for a wild ride? If so, take a peek inside.

• Sales Rank: #28669 in Books
• Published on: 2015-02-09
• Original language: English
• Number of items: 1
• Dimensions: 9.00" h x .32" w x 6.00" l, .43 pounds
• Binding: Paperback
• 140 pages

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2 of 2 people found the following review helpful.
Love
By Amazon Customer
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Darren Sugiyama, nationally known author and business consultant has disclosed the secrets of his insurance industry success. His story will amuse and inspire you to take your company to the next level. Proven results...every time!

• Sales Rank: #171091 in Books
• Published on: 2011-03-07
• Original language: English
• Number of items: 1
• Dimensions: 9.00" h x .33" w x 6.00" l, .44 pounds
• Binding: Paperback
• 130 pages

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160 of 167 people found the following review helpful.
Scam Artist
By Internal Conquest
I can give you a summary of the book aka the real story of how this company was created.

Darren wants to start an insurance agency. So he applies for a business license and employs immigrants seeking work visas. The immigrants know that their work visa is contingent upon their employment and they are willing to do whatever it takes to stay in the country, as long as it is not illegal. Darren instructs the immigrants to tell every new employee that they hire that they are making close to a six figure incomes in three years, and that this was accomplished by following Darren's business model and sales script. Since lying to college students is not illegal, the immigrants go along with it. Next Darren holds group hiring sessions to quickly recruit recent college graduates. These college graduates are instructed to cold call 8 hours a day to prospect small businesses that want to switch insurance agents. Any appointments booked by the recent college grads are attended by Darren or one of the immigrants. During the appointment, they will tell you that they can save you 22% on your insurance premiums by switching brokers. What they really mean is that they'll downgrade your plan so you receive less benefits and pay lower premiums. It's nothing ground breaking, but when you have dozens of college students cold calling local businesses 8 hours a day, you eventually find some people who are willing to switch brokers. It's a number game.

Many college grads stick around for months, sometimes even years before finally realizing that Darren never had any intent on sharing the full commission that he promised. He only shares commission with the immigrants so that they can uphold the image of success and one or two females that he befriends. Eventually the college grads realize that this is a sham, they inevitable search for new work and Darren keeps the accounts and commission to himself. Repeat this cycle after almost a decade and now Darren is rich because literally hundreds, possibly up to a thousand college graduates, have worked for months at a time making cold calls to prospect small businesses, only to leave those accounts behind.

Want proof? Here's a link to when Darren started applying to get employees on work visas from myvisajobs.
myvisajobs(dot)com/Visa-Sponsor/Apex-Outsourcing-Insurance/693690_Visa(dot)htm
Two of the originally employees on work visas are Scott Boyd and George Mihov shown in this video.
youtube(dot)com/watch?v=fYmUDNTvPdE

The first employee is Scott Boyd, he is ethnically caucasian but he had an Indonesia citizenship.
He received his degree from Jakarta. Here's proof from his own linkedin website.
linkedin(dot)com/pub/scott-boyd/12/534/72b

The second employee in this video is George Mihov, from Bulgaria. Here's proof from his company bio on united AMG website.
unitedamgpartners(dot)com/about-us(dot)html

Now here's proof that he uses college grads for free labor. These reviews are written from his former employees from Glass Door website who confirm that he's using recent college grads as a source of free labor.
glassdoor(dot)com/Reviews/Apex-Outsourcing-Reviews-E227457(dot)htm
The reviews are self explanatory.

Darren operates the same company under three different names to create the illusion of growth and diversity.
These companies are:
Apex Broker
UnitedAMG
DaVincifinancial

If you view the contact page on each website, they all have the same address in Irvine, CA. He's trying to create the illusion of success and wealth.

While this guy might not be breaking any laws, he is as shady as they come. He'll tell say things like, "there's enough businesses in a 10 miles radius to support all the new brokers", "if you stick with his program for three years, you'll make it too, but it's a tough job and not everyone is cut out to work on commission because some people just don't have what it takes". He's basically using reverse psychology on you to get you to think you need to work hard for free if you want to make it and if you don't, it's your own damn fault.

The truth is, there is no merit system in which the employees are promoted to ever receive commission. You only believe it is possible to achieve a reasonable income through this system because the immigrants parrot this lie to you. In truth, Darren just gives out just enough commission to sustain the illusion and keeps the rest for himself. As a real agent, you can get signed up by any health care provider on your own and collect 100% of the commission yourself from day one. As a new agent, you sometimes split commission and earn a draw during the training process. At APEX - you work for free and sign all your accounts under Darren's name.

He's been pulling the same trick on college students for almost a decade now. His ploy has probably evolved over time, but here's the real story behind Apex. The fact that he's even written a book to white wash his history is actually a smart move but it's also rather disgusting at the same time.

If Amazon continues to sell this book, I hope they re-categorize this to the appropriate section - "Fiction".

36 of 41 people found the following review helpful.
Inspiring ... far more compelling than I expected
By Priestington Insurance Services
This is one of the few books in recent memory that I actually enjoyed reading. I generally have pretty low expectations for books of this genre, but the combination of insightful advice and real world applicability gave this book a certain legitimacy and usefulness I've found similar titles lacking.

I've already put several of the strategies in this book into practice in my own life, and have been pleasantly surprised by the results. To be fair, I have a background in insurance that makes this book especially relevant for me, but this text has so much useful information that anyone who wants to build a better company or even just learn more about what it takes to be successful will get a lot out of this book.

28 of 32 people found the following review helpful.
Amazing Legacy in Action
By Jillian
This book embarked the beginning of a legacy being built by Darren Sugiyama and his team. Purchased in bulk by a multi-billion dollar company, I've had the pleasure of not only reading, but actually experiencing the training behind the story with the author himself. While my agency operates in a different fashion (as many do)the lesson has been engrained and our sales have continued to rise steadily year over year. I highly encourage to start with this read, then move to the next chapter, The Icon Effect.

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SolidWorks 2010 for Designers is a comprehensive textbook that introduces the users to SolidWorks, a feature-based 3D parametric solid modeling software. The textbook covers all major environments of SolidWorks and provides a thorough explanation of all tools, options, and their applications to create real-world products. About 55 mechanical engineering industry examples are used as tutorials and an additional 35 as exercises to ensure that the users can relate their knowledge and understand the design techniques used in the industry to design a product.

After reading the textbook, the users will be able to create parts, assemblies, drawing views with bill of materials, and learn the editing techniques that are essential to make a successful design. Also, in this textbook, the author emphasizes on the solid modeling techniques that improve the productivity and efficiency of the users.

Some of the Salient Features of this textbook are as follows:

Consists of 19 pedagogical sequenced chapters (including two chapters for free download) covering the Sketching, Modeling, Assembly, Drafting, Equations and Configurations, Blocks, Surface Modeling, and SheetMetal environments in SolidWorks.

The first page of every chapter summarizes the topics that will be covered in it.

Real-world projects and examples focusing on industry experience.

Step-by-step examples that guide the users through the learning process.

Additional information is provided throughout the textbook in the form of tips and notes.

Self-Evaluation test, review questions, and exercises are provided at the end of each chapter so that the users can assess their knowledge.

Free Teaching and Learning Resources
CADCIM Technologies provides the following Free Teaching and Learning Resources with this textbook:

Technical support by contacting techsupport@cadcim.com

Drawing files of the models used in illustrations, examples, and exercises

Customizable PowerPoint presentations of every chapter in this textbook

Instructor guide that provides solutions to the review questions and exercises

Student projects to enhance the skills

Course outline listing the topics that will be covered in the basic and advanced classes

About the Authors
CADCIM Technologies, Prof. Sham Tickoo of Purdue University Calumet, and the team of dedicated contributing authors at CADCIM Technologies are committed to bring you the best textbooks and free teaching and learning resources on Computer Aided Design and Manufacturing (CAD/CAM), Computer Programming and Applications, GIS, Civil, Computer Animations, and related technologies. We strive to be the first and the best. That is our promise and our goal.

Our team of authors consists of highly qualified and experienced Engineers and Programmers who have a strong academic and industrial background. They understand the needs of the students, the faculty, and the challenges the students face when they start working in industry. All our books have been structured in a way that facilitates teaching and learning, and also exposes students to real-world applications. The textbooks, apart from providing comprehensive study material, are well appreciated for the simplicity of content, clarity of style, and the in-depth coverage of the subject.

• Sales Rank: #2058566 in Books
• Brand: Brand: CADCIM Technologies
• Published on: 2010-01-01
• Original language: English
• Dimensions: 1.90" h x 7.40" w x 9.00" l,
• Binding: Paperback
• 978 pages

Features

• Used Book in Good Condition

Most helpful customer reviews

1 of 1 people found the following review helpful.
I Returned It
By RC
I have a previous addition, which is OK. Bought this book when I upgraded to 2010 and started spotting annoying "improvements" to previous addition. Unfortunately this book omits any focused discussion of changes to 2010, and has some references to previous versions which are wrong. In addition, looking at the publishers www site I see I could have bought the thing for $49 vs the $64 they scammed Amazon into charging.

Bad show.

0 of 0 people found the following review helpful.
General Review
By acapo
I have not made it through the entire book but this is the second book by Tickoo-CADCIM that I have used (the first being the ProE version) and it has plenty of exercises and tutorials to practice the content of the book. Very useful for someone trying to learn on their own or for anyone looking for a refresher

0 of 0 people found the following review helpful.
Good manual
By hammy
The tutorials are good and easy to follow. On line resources are helpful. It is helpful even though I am using it on solid works 12

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• Sales Rank: #289789 in Single Detail Page Misc
• Published on: 1992

Most helpful customer reviews

0 of 0 people found the following review helpful.
Great condition, fast shipping
By R. Hall
Great condition, fast shipping, very happy with purchase. Replaced a damaged copy I had, so very grateful for it being here! Great story series!

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